Support

The EVS Product Support Portal area allows you to submit and follow Customer Support Tickets directly via a web interface.

Please note that this portal should NOT be used for general inquiries, requests for documentation or training purposes. In this case, please use the ‘Contact Us’ section.

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In case of emergency, please call your local hotline :

EVS Headquarters

General information

Phone: +32 4 361 70 00

Support department

Working hours phone: +32 4 361 70 00Out of working hours phone: +32 495 28 40 00

EVS Canada

General information

Phone: +1 514 400 9360

Support department

Working hours phone : +1 514 400 9369Out of working hours phone : +1 514 400 9369

EVS Americas LA - West Coast

General information

Phone: +1 818 846 9600

Support department

Working hours phone : +1 973 575 7813Out of working hours phone : +1 973 575 7813

EVS Americas NJ - East Coast

General information

Phone: +1 973 575 7811

Support department

Working hours phone : +1 973 575 7813Out of working hours phone : +1 973 575 7813

EVS Middle East

General information

Phone: +971 4 365 4222

Support department

Working hours phone : +971 4 3654 231Out of working hours phone : +32 495 28 40 00

EVS UK

General information

Phone: +44 1372 387 250

Support department

Working hours phone: +44 1372 387 266Out of working hours phone : +32 495 28 40 00

EVS Mexico

General information

Phone: +52 55 46 31 22 00

Support department

Working hours phone: +52 55 46 31 22 09Out of working hours phone : +52 55 46 31 22 09

EVS France

General information

Phone: +33 1 46 99 9000

Support department

Working hours phone : +33 1 46 99 9003Out of working hours phone : +32 495 28 40 00

EVS Germany

General information

Phone: +49 89 4111 949 00

Support department

Working hours phone: +49 89 4111 949 77Out of working hours phone : +32 495 28 40 00

EVS Iberica

General information

Phone: +34 91 490 39 30

Support department

Working hours phone : +34 91 490 39 33Out of working hours phone : +32 495 28 40 00

EVS Italia

General information

Phone: +39 030 296 400

Support department

Working hours phone: +39 334 631 14 93Out of working hours phone : +32 495 28 40 00

EVS China

General information

Phone: +86 10 5820 3099

Support department

Working hours phone : +86 139 1028 9860Out of working hours phone : +86 139 1028 9860

EVS Hong Kong

General information

Phone: +852 2914 2501

Support department

Working hours phone : +852 9401 2395

EVS Australia

General information

Phone: +61 02 9452 8600

Support department

Working hours phone : +61 02 9452 8600 Out of working hours phone : +61 420 30 73 87

EVS India

General information

Phone: +91 22 6697 2999

Support department

Working hours phone: +91 22 6697 2215 Out of working hours phone: +91 98 9017 5958

Development Centers

EVS Brussels Development Center

General information

Phone: +32 2 421 78 70

EVS OpenCube

General information

Phone: +33 561 285 606

EVS France Development Center

General information

Phone: +33 1 47 71 15 78